Does the LearningHUB have wait lists?

The LearningHUB works hard to ensure it does not have to implement a wait list for learners. However, there are times when the program is extremely busy, and practitioners have very large caseloads.  During these times, it may take longer than usual to activate learners (due to the volume of learners registering). We ask for your patience with us when this happens. Anyone who does register and does not hear from the LearningHUB within 3 business days, should always follow up with the LearningHUB in case the registration was not received.

Can a Learner count in my program if they are working on LearningHUB lessons from my classroom?

The LearningHUB has many learners who are attending classroom LBS programs in addition to working online with the LearningHUB. As long as these shared learners also have a Learner Plan with the classroom program they can count as Learners Served for the classroom program. For example, The LearningHUB might be supplementing what the learner is doing in the classroom, or the classroom might be supplementing what the Learner is doing with The LearningHUB.  In both these scenarios, the Learner will be registered and have a Learner Plan with both organizations.

Can we capture a referral to the LearningHUB on CaMS?

Yes, you most certainly can. When you refer a learner to the LearningHUB, or any other e-Channel program, it counts as a Referral Out to EO – Literacy and Basic Skills.

Is the LearningHUB in CaMS?

The LearningHUB, and all other e-Channel service providers, became part of CaMS in April 2016. Unfortunately, at this time, The LearningHUB is not displayed as e-Channel in CaMS although steps are being taken to correct this. Currently, the LearningHUB appears in CaMS as AMDSB-Centre for Employment & Learning – Seaforth. To see other service plans in CaMS besides your own, click on the User’s Name, then on the Cases tab.

How do we document shared milestones in CaMS?

Presumably, you will already have a Learner Plan on file for the learner you share with the LearningHUB. When the learner is working on the same competency and level in your classroom as they are working on with the LearningHUB, you will indicate on the CaMS Sub-Goal and Plan Item that the learner is a Blended Learner (there is a ticky box just above the comment box on the Plan Item page). Then, when the milestone is completed CaMS will have a record that it was attained while the learner was in a blended learning environment.

How do I refer learners to The LearningHUB?

The LearningHUB has recently added an online referral form to its website. If classroom practitioners use this to refer learners to The LearningHUB, they are able to share pertinent information about the learner with The LearningHUB, ie. assessment results etc. NOTE: Learner consent must be given to share information.

Blended Learners – Sharing milestones and assessments

MTCU has indicated that if a classroom LBS program and an e-Channel program are working with a learner on the same competency and level, and both are contributing to the learning taking place, that the two organizations can share credit for the milestone – no matter who administers it. All that is required is documentation from the organization that administered the milestone stating the date the milestone was administered, and the outcome, ie. Was it attained or not attained?

I would like my learner to access lessons on Plato. Do they have to register with the LearningHUB?

Yes, MTCU funded the e-Channel Plato licences that are available through the LearningHUB. By having a central location we are better equipped to track usage and learner progress.

Do all learners use Moodle, Plato, LearnScape & Adobe Connect programs?

Not necessarily. LearningHUB practitioners assign work according to the learner’s goals. For example, someone who is looking for GED Prep may sign up for Independent Study and access courses on LearnScape while someone who is looking for help with fractions may participate in a Live Class on Adobe Connect. Any learner can use any number of the LearningHUB resources at any time as each learner has a customized path and Learner Plan created with their online practitioner.

When can learners use the LearningHUB?

Learners can access their Independent Study courses 24 hours/day 7 days/week. Support from their LearningHUB practitioner is just an email away. Learners can send emails to or phone 519-482-1700 x206. Live Classes are scheduled for a specific date and time, however, the playback of the session is always available once the class is over.